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How do I unlock my iphone 6
ItzayanaBlanco

I haven't entered the password a lot I use touch id and when I restarted it asked for the password and I tried multiple times and it now says connect to itunes and when I did it said it couldn't restore it back to the original settings because I have Find My Iphone enabled but I can't turn it off without unlocking the phone.. where do I get it unlocked at Verizon or at an Apple store?

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Re: How do I unlock my iphone 6
vzw_customer_support
Customer Support

ItzayanaBlanco

I'm sorry to hear about the trouble you're experiencing accessing your device! I understand how important it is to have it up and running again. With the device being in such a lock state and unable to restore through iTunes, reaching out to Apple directly will be the best path to take. http://bit.ly/1sX02sG

RuthW_VZW
Follow us on twitter @VZWSupport

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