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How do you prevent getting charged for travel pass?
Seth110
Member

My plan allows for international texting, but the Travel Pass FAQ says I will automatically be charged when I send or receive a text while in another country.  How do I prevent my account from being charged in this instance?

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Re: How do you prevent getting charged for travel pass?
vzw_customer_support
Customer Support

Seth110, we hope your travels are going well. Placing your device in Airplane Mode is a great option to help avoid a TravelPass session from occurring. While you are in Airplane Mode you will still be able to connect to Wi-Fi.

 

If you are looking to remove the TravelPass feature from your account you can do so by removing TravelPass from your add-on features. Follow this link https://vz.to/2YKwAIr to view the steps on how to do so. -Sylvia

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Re: How do you prevent getting charged for travel pass?
Ann154
MVP MVP
MVP

Airplane mode. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: How do you prevent getting charged for travel pass?
vzw_customer_support
Customer Support

Seth110, we hope your travels are going well. Placing your device in Airplane Mode is a great option to help avoid a TravelPass session from occurring. While you are in Airplane Mode you will still be able to connect to Wi-Fi.

 

If you are looking to remove the TravelPass feature from your account you can do so by removing TravelPass from your add-on features. Follow this link https://vz.to/2YKwAIr to view the steps on how to do so. -Sylvia

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