Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
How to get rid of passcode on iPhone 5c
MARTOR65
Member

How do I get rid of passcode in iphone 5c

Labels (1)
0 Likes
Re: How to get rid of passcode on iPhone 5c
vzw_customer_support
Customer Support

We are always here to help MARTOR65. Are you trying to remove the passcode on the phone http://vz.to/2aJH3QA? Or did you forget the passcode and trying to unlock the phone http://vz.to/2bprTNa? Please clarify so we may better assist.

JohnB_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: How to get rid of passcode on iPhone 5c
Weth
Sr. Leader

Do you know the passcode?

Go to settings - Passcode.

Select turn passcode off

enter passcode to confirm

0 Likes
Re: How to get rid of passcode on iPhone 5c
smith6612
Sr. Member

To add on to the above post. If you do NOT know the passcode to the device, there is no way to reset it beyond factory resetting the device (unless you are an Enterprise user with MDM installed, which is unlikely).

To factory reset the device, you will need a computer (Mac, or PC running Windows), the Lightning or 30-Pin USB Cable used to charge the phone, and a copy of iTunes. The device will then need to be booted into DFU mode, or restored via iTunes. See this Apple KB on restoring a device (first article) and using DFU mode (Second article).

Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings - Apple Suppo...

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

DATA PLAN WARNING: If your computer connects up to the Internet using a Metered Internet connection, please be aware a fresh copy of iOS that will need to be downloaded from Apple will range from 1GB to 2.5GB in size depending on the device model. Budget your data use accordingly if your ISP meters data.