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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
I accidentally added funds to my account twice...is there anyway to retract the second payment?
jessicasupyen
Member

When paying my bill online, since it was my first time, I accidentally thought the first payment didn't go through so I decided to make a second payment. Unfortunately just as I finished I realized my first had actually gone through. I went to check my bank statements and it said I'd made two 45 dollar payments. Is there any way I can retract this accidental second payment?

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Re: I accidentally added funds to my account twice...is there anyway to retract the second payment?
kaebfly
Leader

Call customer service and see if you can get them to cancel the second payment. Otherwise you may have to contact your bank

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