I am not getting service and have tried all trouble shooting I do get wifi but now service it just keeps searching...

[dbiphone1659]

I am not getting service and have tried all trouble shooting options I do get wifi but my verizon service is just searching...

[stef7]

Is your phone one where you can easily locate and remove your SIM card? Powering down the device, removing the SIM card, waiting for a few minutes, and re-inserting the card, and powering back up might work. Have you tried chatting with a Customer Support Rep? Maybe they need to do something to your account (some form of reset)...

If you live close to a corporate VZW store, maybe you could drive over and have them look at it.

[mgrffin1]

This is happening to me as well i checked my data in settings and it's on global mode and i switched it to lte mode and isn't finding a signal I can't use the internet or play games unless I'm on a Wi-Fi connection

[vzw_customer_support]

Thanks for trying to troubleshoot your service already, dbiphone1659. What zip code are you having trouble in? Which model iPhone do you have?

 

JenniferH_VZW

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