Are you eligible for an upgrade? Is your current phone one of the eligible trade-in devices? Is it paid off 100%?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Getting the best deal on your next new phone is a must, lazybear123. I am sorry to hear that you have been having trouble getting an order processed. We are here to help. Please respond to the private message I have sent you to get started.
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