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I can't download OS
PHYBAR56
Newbie
‎04-10-2018 04:37 AM

Unable to update OS. Do I need more storage or is it just my phone?

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Re: I can't download OS
Ann154
Community Leader
Community Leader
‎04-10-2018 05:10 AM

Which phone model do you have?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: I can't download OS
PHYBAR56
Newbie
‎04-10-2018 05:43 AM

iPhone 6

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Re: I can't download OS
vzw_customer_support
Customer Service Rep
‎04-12-2018 05:16 AM

I’ve got that device as well, PHYBAR56, so I know how to update the OS. What message do you see when following the update steps here? https://support.apple.com/ios/update


DavidH_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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