I'm having the same problem...when I tap on voicemail , I get no options to check. Phone just rings and I get an automated voice.
I have tried everything but voice mail still does not work...who can I talk to to get this taken care of..,getting really frustrated..
Thanks for the instructions...when the system asks for the 4-7 digit password...I entered the last 4 digits of my cell phone number...the system tells me it's invalid. When I go into settings to try and change it... The system tells me the new PW is updating but I never get a confirmation that it has been updated...
Also it has been over 60 days from the time I purchased my phone...does that have anything to do with why my PW does not work?
I guess I need to know, how do I reset my PW...
That might be my issue... I won't know for sure until I can get past that part of your instructions...thanks