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I cracked my phone can Verizon fix it, if so how much will it cost?
samantha_verizon_appl

I cracked my screen and I am not getting any luck with finding a place to fix.  Can Verizon fix it?  How much will it cost? Thanks!

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Re: I cracked my phone can Verizon fix it, if so how much will it cost?
vzw_customer_support
Customer Support

Thanks for your feedback, tdperry and Tidbits.
I just wanted to add this information for samantha.verizon.apple.
If you have insurance, you can go here to file a claim http://bit.ly/07CrqPK.

TamaraH_VZW
Follow us on Twitter @VZWSupport

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Re: I cracked my phone can Verizon fix it, if so how much will it cost?
tdperry
Novice

I don't believe Verizon will fix it.  If you have the Assurion insurance, you can file a claim on it and it's something like $199 or so (may be $149, haven't had to use it and didn't really play attention to the replacement cost).

The other option is taking it into an Apple Store and seeing if they can do it there.

Re: I cracked my phone can Verizon fix it, if so how much will it cost?
Tidbits
Sr. Leader

Apple is your best bet. Verizon doesn't fix phones.

Re: I cracked my phone can Verizon fix it, if so how much will it cost?
vzw_customer_support
Customer Support

Thanks for your feedback, tdperry and Tidbits.
I just wanted to add this information for samantha.verizon.apple.
If you have insurance, you can go here to file a claim http://bit.ly/07CrqPK.

TamaraH_VZW
Follow us on Twitter @VZWSupport

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