I forgot the pin number to get on my phone.

[mnuckles2106]

If I have forgotten the pin number for my phone, how can I reset it?

[lukevinyl]

Usually going to have to do a factory reset, but will need to know the Apple ID & password if iOS due to anti-theft functions....

[vzw_customer_support]

mnuckles2106, oh no, it's important that you can access your device or profile.  We are here to help. Just to clarify, did you forget the lock code to enter the phone or your Apple ID password?

KatrinaN_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

[vzw_customer_support · Accepted solution]

No worries, mnuckles2106 we can gain you access to your phone. Here are the steps you would need to do http://spr.ly/65828i3Do.

RobinD_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[TDPIEL]

what is my pin #.

[TDPIEL]

don't have twitter set up. other options