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I got an iPhone from a friend and cannot pay the bill
Sehnya_w
Member

I am wondering how to get my number from off my old iPhone because I cannot pay the prepaid bill on the new iPhone. I changed devices already on my account but cannot pay the bill, it says my bill is due in October, when my old iPhone 4 bill was due on the 1st of May. Please help.

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Re: I got an iPhone from a friend and cannot pay the bill
vzw_customer_support
Customer Support
We understand that money may be tight at times, Sehnya_w. We certainly try our best to work with you and find options. To confirm, do you have prepaid service (non-contract, just adding money/minutes to the account) or postpay services (contract, monthly bill)?

JenniferH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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