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I have a IPhone 5s, I can recieve email but can not send. It says "the user name or password for my email account is incorrect"
korner13
Newbie
‎01-05-2015 07:33 AM

I have a IPhone 5s, I can recieve email but can not send. It says "the user name or password for my email account is incorrect.  I can send and receive email on my regular email account!

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Re: I have a IPhone 5s, I can recieve email but can not send. It says "the user name or password for my email account is incorrect"
vzw_customer_support
Customer Service Rep
‎01-05-2015 07:48 AM

I'm sorry you're not able to send an email from your phone korner13. I can understand the frustration. Are you using the email application from your phone or one you downloaded as a 3rd party app? Have you also tried to disable your email and start again.

Kinquana_VZW
Follow us on Twitter @vzwsupport

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