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I have no LTE service since iOS update
LISZEL69
Member

After iOS update I don’t show that I have any LTE service

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Re: I have no LTE service since iOS update
vzw_customer_support
Customer Support

I agree. That's no way for your phone to be, LISEL69.
Below are a number of steps Apple suggest for when there's no signal at all. These actually are the same ones we use for situations like yours when LTE is gone. Please try these out and let us know your results.

https://support.apple.com/en-us/HT201415

DavidH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: I have no LTE service since iOS update
kd1kd2
Member

One of our 4 phones had this issue. After going through all of the steps that didn't work, Verizon had me bring this phone to a corporate store who tried a new SIM card. That didn't work. They gave me Apple's number to call. This is a big known issue. Their update ruined the software in that phone. I have to send my phone to Apple and they are sending me a new, probably refurbished one. The guy at Apple said his whole day is spent on this issue.

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