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I have suspended my phones in the past for 90 days. I try now and it will only let me suspend the phones for 1 day. Why?
ncline
Member
‎04-18-2015 06:47 AM

I have been able to suspend my phones for up to 90 days at a time.  Now when I suspend the phones it will only suspend the phones for 1 day.  Why????

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Correct Answer! Jump to solution.
Re: I have suspended my phones in the past for 90 days. I try now and it will only let me suspend the phones for 1 day.  Why?
SuzyQ
Sr. Leader
Sr. Leader
‎04-18-2015 07:08 AM

You can suspend for up to 180 days in a rolling one year period.  It would appear that you have suspended the line for 180 days since April 2014, so you can no longer suspend it for another 90 days at a time. but only what's left of the 180 days since one year ago today.

Does that make sense?

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Correct Answer! Jump to solution.
Re: I have suspended my phones in the past for 90 days. I try now and it will only let me suspend the phones for 1 day.  Why?
SuzyQ
Sr. Leader
Sr. Leader
‎04-18-2015 07:08 AM

You can suspend for up to 180 days in a rolling one year period.  It would appear that you have suspended the line for 180 days since April 2014, so you can no longer suspend it for another 90 days at a time. but only what's left of the 180 days since one year ago today.

Does that make sense?

Reply