I haven't been able to put any data on my iPad in months!
Aspjason
Newbie

I'm set up for auto pay. Tried manually putting data on just will not go through 

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Re: I haven't been able to put any data on my iPad in months!
vzw_customer_support
Customer Service Rep

Interesting. Are you on a PrePay plan for your iPad, or is it on a regular post pay account?

If PrePay, you can reach out them to get this cleared up at 888-294-6804. You can select options 4, 6, 4 for prompt service.

Thank you,
VanessaS_VZW
Follow us on Twitter @VZWSupport

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Re: I haven't been able to put any data on my iPad in months!
vzw_customer_support
Customer Service Rep

I'm sorry you're having issues with your autopay. Did you try online via My-Verizon? What error message did you receive?

Kinquana_VZW
Follow us on Twitter @vzwsupport

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Re: I haven't been able to put any data on my iPad in months!
Aspjason
Newbie

I use the my Verizon website this is the message I get every time.

And I've been charged a bunch recently and still have no data on my iPad

Sent from my iPhone

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Re: I haven't been able to put any data on my iPad in months!
vzw_customer_support
Customer Service Rep

Interesting. Are you on a PrePay plan for your iPad, or is it on a regular post pay account?

If PrePay, you can reach out them to get this cleared up at 888-294-6804. You can select options 4, 6, 4 for prompt service.

Thank you,
VanessaS_VZW
Follow us on Twitter @VZWSupport

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