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I just checked my bill and it started charging me for VZ Navigator which I never ordered and don't want. How can I get reimbursed?
papajoe555
Member
‎02-07-2015 12:58 PM

I just checked my bill and it started charging me for VZ Navigator which I never ordered and don't want. How can I get reimbursed?

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Re: I just checked my bill and it started charging me for VZ Navigator which I never ordered and don't want. How can I get reimbursed?
vzw_customer_support
Customer Support
‎02-09-2015 01:04 PM

papajoe555, we want managing your account to be easy breezy. For your convenience, you can remove the VZ Navigator feature online at My Verizon http://bit.ly/xB4iTc Is it possible that you added that feature directly on your device?

LasinaH_VZW
Follow us on Twitter @VZWSupport

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Correct Answer! Jump to solution.
Re: I just checked my bill and it started charging me for VZ Navigator which I never ordered and don't want. How can I get reimbursed?
vzw_customer_support
Customer Support
‎02-09-2015 01:04 PM

papajoe555, we want managing your account to be easy breezy. For your convenience, you can remove the VZ Navigator feature online at My Verizon http://bit.ly/xB4iTc Is it possible that you added that feature directly on your device?

LasinaH_VZW
Follow us on Twitter @VZWSupport

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