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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
I just upgraded my Verizon Prepaid Service for an IPhone and I prepaid until 9/15 and they cut off my service unless I pay 6 days earlier for the upgraded service. I prepaid for the service I signed up for and it should be valid through 9/15! I don't ne
dmadeley
Member

Poor customer service!  Poor coordination with internet upgrades and reality.  I even just did a survey saying their web site was easy to get my goal accomplished.  Turns out it was not.  Wish I could take that survey back!

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