Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
I just went from Iphone4 to Iphone 5 and everybody tells me my voice is muffled. Please help.
robertgehl
Member

I've tried all the troubleshooting ... turning off noise cancellation, restarting the phone, but it's still the same, my voice is muffled.

I let my wife call me on the phone and it's true ... the voice is horribly muffled. What's the fix for this?

Labels (1)
0 Likes
Re: I just went from Iphone4 to Iphone 5 and everybody tells me my voice is muffled. Please help.
Stephanie-Rocks_

That's a bummer!

This may sound like a silly suggestion, but is there any piece of packaging still over the microphone/bottom of the iPhone.  This happened to someone i know:  they put their new phone into a case, but didn't remove a piece of plastic that was covering the mic, resulting in horribly muffled sound.

Just a thought!

-Steph

Re: I just went from Iphone4 to Iphone 5 and everybody tells me my voice is muffled. Please help.
kaebfly
Leader

The iPhone 5 you're using now...is it new? As in, did you purchase it new or used? If it's new or was sold by a retailer that will accept exchange for defective phones within their written exchange/return policy then you may want to consider doing that. If you purchased it used you may have to troubleshoot to determine if there was some sort of damage to the device that's causing the issue.

0 Likes