I have called support twice with this issues. The last time, support had me do a reset. This still did not fix the problem. I also get another pop up saying "Activation Required - Dimiss." Then it goes to the "hello" screen. I don't understand what the issue is.
Thank you for bringing this to our attention, Duabar39. What is the make and model of your device? What additional steps have you taken to troubleshoot this concern?
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