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I'm not able to use itunes, it will let me update apps but the rest of the app is blank. I also can't open snapchat or dubsmash
jbirmin693
Member

My apps and itunes don't work. I try to open snapchat or dubsmash and it says to check my internet connection.  It is connected!  I also can't get itunes to work, it's just blank except for the update page.  What can I do?

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Re: I'm not able to use itunes, it will let me update apps but the rest of the app is blank. I also can't open snapchat or dubsmash
mama23dogs
Sr. Leader

Does someone have parental controls or restrictions on the account or phone?

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Re: I'm not able to use itunes, it will let me update apps but the rest of the app is blank. I also can't open snapchat or dubsmash
smith6612
Sr. Member

Is the Date and Time correct on your phone? Is iOS 9.2 installed?

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Re: I'm not able to use itunes, it will let me update apps but the rest of the app is blank. I also can't open snapchat or dubsmash
47seijar
Sr. Member

Are you signed into the correct iCloud account?

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