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I think my phone is lost can I disable it temporarily?
BR9999
Member

I think my phone is lost  can I disable it temporarily?

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Re: I think my phone is lost can I disable it temporarily?
Tidbits
Sr. Leader

If you have find my iPhone turned on you can go to icloud.com and then lock the device. You can also track it. You would need an active connection to do so. If you do that first then call to temp suspend your line you can do that just in case you can find it.

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Re: I think my phone is lost can I disable it temporarily?
Tidbits
Sr. Leader

If you have find my iPhone turned on you can go to icloud.com and then lock the device. You can also track it. You would need an active connection to do so. If you do that first then call to temp suspend your line you can do that just in case you can find it.

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Re: I think my phone is lost can I disable it temporarily?
Charlessalzberg

I've lost my phone, number [phone number removed per the Verizon Terms of Service]. What should I do? Should I disable it and, if so, how do I do that?

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Re: I think my phone is lost can I disable it temporarily?
vzw_customer_support
Customer Support

I'm so sorry to see you are dealing with a lost phone, Charlessalzberg. That can be an unsettling feeling. 

We recommend suspending the phone to prevent anyone else from using the phone or to prevent them from using the phone on their personal account. 

http://spr.ly/6602EUa1m

 

If you have an iPhone, you can check to see if you have Find My iPhone enabled to see if the phone can be located. You can also remotely erase the content from the device. Check this out http://spr.ly/6606EUa1q

 

We hope this information is helpful. 

 

TamaraH_VZW

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