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IPhone 6 will not complete update to OS8. Stuck at Apple symbol. Will not shut off. Any hints appreciated.
kwow6354
Member
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1 Solution

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Re: IPhone 6 will not complete update to OS8. Stuck at Apple symbol. Will not shut off. Any hints appreciated.
kaebfly
Leader

Try this. http://support.apple.com/en-us/TS4431

If it doesn't help, do a google search (or look directly on Apples website) for other options.

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Re: IPhone 6 will not complete update to OS8. Stuck at Apple symbol. Will not shut off. Any hints appreciated.
kaebfly
Leader

Try this. http://support.apple.com/en-us/TS4431

If it doesn't help, do a google search (or look directly on Apples website) for other options.

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Re: IPhone 6 will not complete update to OS8.  Stuck at Apple symbol.  Will not shut off.  Any hints appreciated.
kwow6354
Member

Thank you so much.  I will try this.  Appreciate your time.  Have a great night.

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Re: IPhone 6 will not complete update to OS8. Stuck at Apple symbol. Will not shut off. Any hints appreciated.
winterbaby18
Sr. Member

If your device gets stuck during startup

When starting up, you might see the Apple logo or a red or blue screen for a long time, or your device might restart again. Try these steps:

  1. Make sure that you have iTunes 12 or later on your computer.
  2. Put your device in recovery mode.
  3. When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
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Re: IPhone 6 will not complete update to OS8. Stuck at Apple symbol. Will not shut off. Any hints appreciated.
kaebfly
Leader

This is what the link I provided goes over

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