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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
If I have a phone with insurance it is broke can I transfer phone number until I get it fixedI h
Rtlbenny
Member

i have a phone with insurance it is broke can I transfer phone number until I get it fixed

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Re: If I have a phone with insurance it is broke can I transfer phone number until I get it fixedI h
BrownSugar67
Novice

Make sure you file a claim on the lost or broken before you activate another device. If you don't when you put in a claim you will be get that device you activate. This happen to me when my son lost his iPhone 5s.

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Re: If I have a phone with insurance it is broke can I transfer phone number until I get it fixedI h
vzw_customer_support
Customer Support

It's a good thing oyu have insurance, Rtlbenny.The great news is that it opens a lot of options for getting a working replacement. Make sure to file your claim at www.phoneclaim.com/verizon before making any phone changes. Once your claim has begun, you can activate a spare phone at http://vz.to/U2wgl6 or have calls forwarded at http://www.verizonwireless.com/support/call-forwarding-faqs until you get a replacement.


JenniferH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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