$500 via Verizon e-gift card (sent w/in 8 wks). Activation of 4G LTE/5G phone on 5G Get More plan req’d. Device must remain active for 45 days. $500 charge back if service cancelled w/in 12 mos or eligibility req’s are no longer met. See vzw.com/bring-your-own-device for details.
Completely shutting off the phone and then restarting it can often fix these kind of issues. If that doesn't solve it and bring back your inbox, Ledstepln's suggestion of deleting/re-adding the account should do it.