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Incoming calls go straight to voicemail about 25% time
maryec
Member

I can call hubby from across the room and about 1/4 the time it goes straight to voicemail and never rings

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Re: Incoming calls go straight to voicemail about 25% time
vzw_customer_support
Customer Support

maryec-


It greatly concerns me your calls are not connecting properly. No worries, we will find a solution promptly. When did this begin and what make/model phone your husband has? Does this only happen at home? When this happens, how many bars of signal he has? Has his device been dropped or does it have any liquid or physical damage? Also, please confirm if he has restarted his device. I look forward to hearing from you soon.



CarmenT_VZW


Follow us on TWITTER @VZWSupport If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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