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Increasing my data plan
LilFerb
Member

I was talked in to lowering my data plan last month when we cancelled one phone line. He told me I could always increase it back if I start to run short. Yesterday, the 13 I believe, I increased my data back to 8gb yet the computer states this is a future transaction for the 17. My billing cycle ends the 16. I need this upgrade to be for my current cycle ending tne 16th.  Thank you!!

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Re: Increasing my data plan
Loquat
Sr. Member

You should have been given the option to apply it to the start of your current billing cycle.  If you missed this, call VZW and they should be able to help...I'd do it fast since your account cycles tomorrow and it sounds like you're already over your allotted usage...

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Re: Increasing my data plan
dilbertaz
Sr. Member

When changing plans you are given the option of changing at the next billing cycle or a selected date prior to that.

Re: Increasing my data plan
Loquat
Sr. Member

You should have been given the option to apply it to the start of your current billing cycle.  If you missed this, call VZW and they should be able to help...I'd do it fast since your account cycles tomorrow and it sounds like you're already over your allotted usage...

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