Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
Insurance claim or just upgrade phone?

I have a 5s iphone that is damaged and I'm not due for an upgrade until next January.  I would have to pay $150 to get my phone replaced through the insurance, but I would really rather get a 6s.  Since I'm not yet due for an upgrade, am I stuck just replacing the 5s until I'm eligible for the upgrade?  How would it work if I did switch my phone out for a 6s?  Thx

Labels (1)
Re: Insurance claim or just upgrade phone?
Customer Support

I want you to have a working phone at all times. Hopefully, I can help you make a good choice. If you are planning on trading in your phone, you will need to get the device replaced  through insurance first.

Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!