An Accepted Solution is available for this post.
Ios9 upgrade on iPhone 6 and now can't use touch screen
donnascraps
Newbie
‎09-20-2015 07:24 AM

Friday night I upgraded my iPhone 6 to the new ios9. Then yesterday after a little while the touch screen doesn't work, only the home button. I can't open anything or swipe either. Anyone know what to do?

Labels (1)
Labels
0 Likes
3 Replies
An Accepted Solution is available for this post.
Re: Ios9 upgrade on iPhone 6 and now can't use touch screen
kaebfly
Champion - Level 3
‎09-20-2015 07:26 AM

Do a full restore to see if that helps. You can also try resetting first but a restore might be what you need

0 Likes
An Accepted Solution is available for this post.
Re: Ios9 upgrade on iPhone 6 and now can't use touch screen
donnascraps
Newbie
‎09-20-2015 07:28 AM

Do I do a restore by hooking it up to my computer?

0 Likes
An Accepted Solution is available for this post.
Re: Ios9 upgrade on iPhone 6 and now can't use touch screen
kaebfly
Champion - Level 3
‎09-20-2015 10:43 AM

Sorry just seeing this. Yes you can restore using iTunes.

0 Likes