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Iphone 11 losing call in middle of conversation. Can hear person calling but they cannot hear me
Propoint
Member

What can I do to correct issue of losing call in middle of conversation with Iphone 11. Only having this issue after installing updates

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Re: Iphone 11 losing call in middle of conversation. Can hear person calling but they cannot hear me
vzw_customer_support
Customer Support

We don't want you to lose any conversation while you are on a call. I would love to help. Is anyone else having this issue? Have you tried to reset the network settings to see if it improves? 

-Amber

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Re: Iphone 11 losing call in middle of conversation. Can hear person calling but they cannot hear me
Propoint
Member

yes reset Network settings, rebooted phone, and even followed options on Youtube. Not having issue with Samsung S22 Ultra but only with Iphone 11

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Re: Iphone 11 losing call in middle of conversation. Can hear person calling but they cannot hear me
vzw_customer_support
Customer Support

Thank you for letting us know. Do you have HD Voice/VoLTE enabled on your phone?

BriannaL_VZW

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