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Iphone 5S
mersites
Member

my iPhone 5S won't turn on, it started tuning off suddenly and a blue screen will appear!!! now is not turning off at all!! is that fixable?

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Re: Iphone 5S
vzw_customer_support
Customer Support

Let's get your iPhone working again. Have you tried to back up and restore it? Here is how: http://bit.ly/1FCv2iJ Please make sure you back up first if you can.


AllisonC_VZW
Follow us on TWITTER @VZWSupport


If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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