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Iphone 6 all call log history missing
CLICAI21
Member

May 17, 2017

Suddenly, no call log history on Iphone 6.  Shows only ONE "recent" call from May 15, 2018. Nothing else there.
No records in "missed." Nothing there.
Iphone storage is 13.6 GB of available 64GB, so that's not the problem.
Did three hard restarts. Did not solve.
Upgraded to Apple IOS 11.3.1. Did not solve.

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Re: Iphone 6 all call log history missing
vzw_customer_support
Customer Support

CLICA121-

Having your missed calls history gone can be puzzling. Did you by chance hit on the Edit button on the top right corner from your call history and may have hit the clear key? I know it happened to me in the past so it can be a possibility. Does someone else have access to your phone that may have done this in error?

 

CarmenT_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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