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Iphone 6 battery
BethyB123
Member

My five month old iPhone 6 is losing power very quickly and heating up, I can feel it through the case at times.  Has anyone else experienced this?

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Re: Iphone 6 battery
vzw_customer_support
Customer Support

That's definitely not normal, BethyB123. Here to help keep your phone running cool! Has this been happening since you purchased your phone? Have you tried testing your phone without the case to see if it helps minimize the overheating? Just in case, what zip code are you in? Ever notice any patterns to the overheating such as apps used, or signal issues/wifi connections?

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