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Iphone 6 no service?
Carlos454
Member

Iphone 6 no/searching for service. Did a factory reset, service came back but intermittently, but now all service is gone again. What else should i try besides resetting network settings, removing sim card, updating carrier settings, and restarting? I have tried all of those.

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Re: Iphone 6 no service?
vzw_customer_support
Customer Support

Hi Carlos454,

We always want you to have service everywhere. Thanks for the hard work thus far. We definitely want to continue troubleshooting to resolve the issue. Has there been any liquid or physical damage to the device? When did the issue start? What zipcode are you in?


Thanks,
PamelaF_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Iphone 6 no service?
Carlos454
Member

No damage, it worked when i went to bed and plugged it in, and didnt work the next morning. Started yesterday morning, zipcode is 98934.

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Re: Iphone 6 no service?
vzw_customer_support
Customer Support

Carlos454, thank you so much for those details. The area looks great for coverage. Sounds like you have completed a lot of the trouble shooting steps on your own. Do you know if any one else that has Verizon Wireless is having the same kind of issues? Please keep us posted.
KevinR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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