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Iphone XR set up problems
TDS1951
Member

Can I start over setting up Iphone XR?  I'm having problems.  It won't let me enter the password for an email account.  Also, it hasn't yet asked for the phone number to be ported.

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Re: Iphone XR set up problems
vzw_customer_support
Customer Support

Hello TDS1951, and congratulations on your new device. You can always start over when setting up a new device. Just go to Settings> General> Reset> Erase all content and settings. Please let us know if we can assist you again. 

 

Tina_VZW


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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Iphone XR set up problems
Piscestg
Sr. Member

If you haven't resolved this yet you may need to call Verizon customer service to have a number ported. They need to do something on their end first. It's been a while since I had to do that but it wasn't a regular new phone setup to port for me.

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Re: Iphone XR set up problems
ROBCEV50
Member

I am still having problems with mine best bet is to get a different iphone. This is the worst iPhone yet anyone want to buy them? you can find mine on Ebay

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