Iphone
Mandycook25
Newbie

I am not able to connect to the internet on my iPhone 5

Labels (1)
0 Likes
Re: Iphone
vzw_customer_support
Customer Service Rep

This is an urgent situation, Mandy. Let’s get your phone connected to the internet as soon as possible. When did issue start? Are you able to call, text and email on your phone? What is your ZIP code? What is your iOS version? Is there any physical/water damage to your phone?


AntonioC_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: Iphone
Mandycook25
Newbie

Thank you for replying back. The problem started a couple of weeks ago. I can make phone calls. But I can't not send/receive iMessages, emails or even get on the Internet. My zip is 75455. iOS 9 I believe. And no water damage to the phone.

Mandy Cook

Sent from my iPhone

0 Likes