Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Iphone
Mandycook25
Member

I am not able to connect to the internet on my iPhone 5

Labels (1)
0 Likes
Re: Iphone
vzw_customer_support
Customer Support

This is an urgent situation, Mandy. Let’s get your phone connected to the internet as soon as possible. When did issue start? Are you able to call, text and email on your phone? What is your ZIP code? What is your iOS version? Is there any physical/water damage to your phone?


AntonioC_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: Iphone
Mandycook25
Member

Thank you for replying back. The problem started a couple of weeks ago. I can make phone calls. But I can't not send/receive iMessages, emails or even get on the Internet. My zip is 75455. iOS 9 I believe. And no water damage to the phone.

Mandy Cook

Sent from my iPhone

0 Likes