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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Is there any way to see text messages that were sent to me while my service was disconnected once it's turned back on?
dbellla
Member

Hi all, so my service was disconnected for about a week while I was abroad, and was turned back on two days ago. It's been brought to my attention that a couple of people had text messaged me while I was gone, but I never received the messages. I would expect for the messages to have come through once my service was turned back on, but that wasn't the case. I'm just wondering if there's any way to see those text messages, or if anyone else has had this issue or knows why this happened?

Thanks in advance!

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Re: Is there any way to see text messages that were sent to me while my service was disconnected once it's turned back on?
vzw_customer_support
Customer Support

dbellla-

Welcome back home! I would like to clarify your account concerns to prevent any confusions. When your service is disconnected, you are not billed during that time. Any calls or messages that are sent are not delivered to your phone. Therefore, these calls or messages will not display once your phone is reconnected. The only way to avoid this from happening would be not to disconnect your line while abroad and put your phone in Airplane mode. This will help to prevent any roaming charges while abroad. Please let us know if we can help with anything else and thank you for being the best part of our family.


CarmenT_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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