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Just returned from traveling and cannot get service. Have toggled back and forth with roaming, powered down phone etc and nothing helps. Any suggestions? Cannot txt, vm, call or anything.
stanad
Newbie
‎04-13-2015 04:07 AM

Any help is appreciated.   I cannot get service now that back from Europe.

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Re: Just returned from traveling and cannot get service. Have toggled back and forth with roaming, powered down phone etc and nothing helps. Any suggestions? Cannot txt, vm, call or anything.
vzw_customer_support
Customer Service Rep
‎04-13-2015 07:56 AM
Welcome home! Sorry to read about the trouble.  What type of phone is it? Have you turned global off? We will be more than happy to help you here. 
BobbyN_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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Re: Just returned from traveling and cannot get service. Have toggled back and forth with roaming, powered down phone etc and nothing helps. Any suggestions? Cannot txt, vm, call or anything.
stanad
Newbie
‎04-13-2015 10:07 AM

Thank You! I actually was just on the phone with your tech support a short while ago and they were able to help me update some things etc. They were especially helpful. I have an iphone 5 and the gentlemen that I spoke with both said this sometimes happens. For some reason it was not showing up on the network at all. But now all is well and I am able to call, txt, and use internet.

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