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Locked out of IPHONE
ABBPUR42
Member

I am locked out of my IPHONE and I cant go to factory reset on laptop of original sync because I replaced it recently. Can Verizon with identification unlock my iphone? If not what other options do I have.

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Re: Locked out of IPHONE
vzw_customer_support
Customer Support

I am so sorry to hear about being locked out of your phone, ABBPUR42. I know how crucial it is to have your phone operational at all times. While Verizon would not have the ability to unlock your phone, there is help. Have you forgotten the pass code on the phone? If so, please following the directions contained in this article: http://spr.ly/6583DXZi3 If there is another situation (including but not limited to an error message) please let us know. 

 

RyanM_VZW

 

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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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