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Lost contacts
Cari43
Member

i backed up my photos and contacts this morning using Verizon cloud. I had 1100+ contacts. But now on my phone I only have 650. I thought syncing would bring them back but now I only have 650 in the cloud. Can I get them back?

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Re: Lost contacts
vzw_customer_support
Customer Support

@Cari43


It's important that you're able to retain all of your necessary phone contacts.  I'm terribly sorry to hear you've lost a great number of them.  Have you tried logging into your My Verizon Cloud account online to see if the contacts are still listed there?  Also check the "Trash" folder online to see if the contacts are there?  If so, you can restore them online and have it synced to your device.  Keep me posted.


AnthonyTa_VZW
Follow us on Twitter @VZWSupport


If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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