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MEID says phone is not activated
wacat
Member

Hello,

I bought a refurbished Verizon iPhone 6s plus from Best Buy.  Whenever I check the MEID online, it says that the activation status cannot be found in the Verizon database.  I have plugged it into the Verizon MEID checker, and it says to contact customer service.  However, I have had the phone active on my account now for at least a month with no issues.  Any idea what might be going on?  I just did a complete wipe and factory reset of the device. I would like to have this phone free and clear and I am very concerned. Thanks.

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Re: MEID says phone is not activated
vzw_customer_support
Customer Support

I apologize for any issues with your online account, wacat. I want to clear everything up and ensure this gets resolved. I just sent you a private message so I can review your account in more detail. I look forward to your reply.


AnthonyC_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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