Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Mail Invoice continues to increase after trash deletes

Just got new phone today. I delete messages. They appear in trash and I then delete them. Then going back to inbox number and the number goes back up. What is going on?

Labels (1)
Re: Mail Invoice continues to increase after trash deletes
Customer Support

Hello Helpme3! Help has arrived! Let's get your voicemails permanently deleted for you. Which model iPhone did you upgrade to? Are you using the factory visual voicemail or a third party app? Have you powered off the phone to reset? Keep us posted. Thanks!

KristieQ_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!