I recently started using the iPhone 6, and have been noticing some major issues with just my phone. About 20% of the time when I call someone else, I will hear them loudly and clearly saying "hello? hello?" while I'm speaking, which means that they cannot hear me. Also, on many occasions, my call doesn't even go through, going directly to "call failed". Also, I've had several instances where the call drops right in the middle.
For comparison, my co-worker in my office has the exact same plan, with the exact same phone, and has not had any of these problems. From this, I suspect that my antenna is faulty. I've tried resetting network settings and all the usual methods, and am still hearing the exact same problems. Does anyone know the best way to get an exchange?
Same problem today with my phone usage in N. Dallas. I had call failed on 6 different occasions. I also could not receive the call. It would only ring once and go to voice mail. the concerning problem is that when I check my VZW call logs the phone is not hitting the network. It is showing on my iphone call log as Call Canceled. I rebooted the phone 4x today (soft reboot). I called VZW support and he had me "reset the network settings" which is found under General settings. I will see if that helps. I am running IOS 8.1. Very concerned that this is happening especially since VZW doesn't even have records of the calls failing.
I'm sorry your havings calling issues. I would be happy to look into this with you. What zip code are you in? Have you tried powering down and removing/reinserting the Sim card and retesting.
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@VZWSupport I have been on the phone with verizon wireless today on 5 different occasions for a total of 4 hours and 27 min. For the 3 time since last week. Still only have 2 bars. Why is service so bad and slow. Why do I only have 2 bars everywhere I go on a 600 dollar phone with a 300 dollar a month plan.
Def time to switch carriers.) Did u guys see AT&T 's plan. )I've been to the highest supervisor in tech support and still have a problem. Apple and Verizon confirmed there nothing wrong with my phone.
How do you remove a SIM card from the iPhone? My phones me is 2 or 3 wks old why would the SIM card be a problem ?
Sent from my VZW iPhone
They tell u to pull sim while they do a network reset in their end. They tell u to pull sim just to make sure it's in correctly. I can work at Verizon support with all of the excuses they have given me
I suppose you think this is just verizon specific. Good luck with whomever where you'll find the same issues or worse. Patients