Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
Misleading Prices - can I escape?

I just signed up for the 1G service with an iPhone 6.  My monthly charges were SUPPOSED to be $62, but they've tacked on an additional $53 of services charges.  This was NOT explained to me when I purchased the service and I can find no detailed explanation.  I view this as misleading and  I want out. 

What are my options?

Labels (1)
Tags (2)
Re: Misleading Prices - can I escape?

You have 14 days to return the device and cancel the line. You pay a $35 restocking fee.

Is this your first bill? It should break it down for you what all the $53 covers. Sounds like an activation fee and taxes.

Re: Misleading Prices - can I escape?
Sr. Leader

1st bill will always be partial month, plus a full month for the upcoming month. 

Re: Misleading Prices - can I escape?
Sr. Member

As mentioned above, maybe it's activation and partial month fees.  As for getting out...if you've already received your first bill then that lets me know that you're probably past the 14 day return period.  If that's the case then you can cancel your line and pay the ETF and sell your current device to offset the cost.