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My Purchase Was Misrepresented

Customer Service.

On 9/29/2014, I purchased an Ipad air for $629.99. I also purchased

the Logitech Keyboard Folio which says is for Ipad air for $99.99. By the

way, my purchase was made at a store with a sales person. I know it has been

quite some time, but I just took out my keyboard for the first time. To my

dismay, this keyboard is in no way compatible with my Ipad. The chord it

came with, doesn't fit whatsoever. I believe this should have been something

the salesperson should have known. I would really like a compatible keyboard.

Please Advise

What I Should Do At This Point.

Thank You, Sara Dickran

Labels (1)
Re: My Purchase Was Misrepresented
Sr. Member

That is a bluetooth keyboard so once it is connected to the device (wirelessly) it is fully compatible.  The cable is a micro usb cable used only to charge the battery in the keyboard so you would plug the larger end into a usb charger or computer to charge.

Re: My Purchase Was Misrepresented
Sr. Leader

I second dilbertaz. From your description, you have the right product.

The cord was not designed to plug into the ipad, but a standard usb charger (including the one for the ipad), or a computer and only to charge the battery on the keyboard.

The keyboard connects with bluetooth. Here is the directions if you do not have them: