- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I am trying to monitor my data with the My Verizon data widget, but it shows a lesser amount of data used than in the My Verizon app (which does match the amount given when dialing #3282). For example, right now, I see the following:
Widget: 1.31 GB as of 04/04/16 01:28 AM
App: 1.367 GB as of 04/04/16 01:28 AM
Text (dialing #3282): DATA Usage Est as of 04/04 01:28AM: ... 1.367 GB ...
The difference is small, but, I'm guessing could potentially cause me inadvertently to go over on data usage if depending upon the widget for accurate info. If nothing else, just thought I would put out there that folks should think twice before monitoring data usage exclusively with the widget.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
My widget has been several days behind recently. For example today it shows data as of 4/1/2016 but my app shows data as of 4/4/2016
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
The data widget is a great way to keep track of your usage so I understand how important it is that it works properly Dcolwell. Let's see what we need to do to get this issue resolved. When did the data stop updating? Have you tried completely removing the widget and then adding it back?
RashadM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
It will update and then go several days without updating. I have removed the widget several times since I noticed it a month or so.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi there, Verizon rep: I think you overlooked my original concern--it is different from that of the commenter! 🙂