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My friend's texts are not arriving properly.
mershell
Member

I get a "@" in place of his text.  What does this mean?  I do not know what sort of device he has, but I used to be able to get texts from him.

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Re: My friend's texts are not arriving properly.
vzw_customer_support
Customer Support

mershell,


That is definitely odd and we want to make sure that you're able to receive all your messages. To be sure, what model of phone are you using? Also when you say the "@" symbol is in place of the message is it for the entire message or the number? How long has this been going on exactly? Have there been any changes with the device since this started such as new apps, app updates or software updates? Does this only happening with this one contact?


AdamG_VZW
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Re: My friend's texts are not arriving properly.
47seijar
Sr. Member

It sounds like a problem on his end. You might consider deleting his contact and then re-adding it. He should do the same with your info on his phone.

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Re: My friend's texts are not arriving properly.
mershell
Member

It only happens with one person. I have an iPhone 6. It's sudden. Recently.

Sent from my iPhone

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Re: My friend's texts are not arriving properly.
47seijar
Sr. Member

Is your friend on Sprint by chance? This came up for several contacts I had who were using Sprint. Borked messages going to any other carrier. Sprit sorted it out after a couple weeks, but it was all on Sprint's end.

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