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My iPhone 5s says that it doesn't have a sim card
willpeet
Member

My iPhone 5s has been stuck on "searching all day.  My voicemail says that I don't have a sim card

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Re: My iPhone 5s says that it doesn't have a sim card
SuzyQ
Sr. Leader
Sr. Leader

Try removing, then reinserting the SIM card; that may get the connection re-established.

SIM cards can go bad, so you may need to get a new one at a Verizon store (they are free) or by calling CS to have one mailed to you.

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Re: My iPhone 5s says that it doesn't have a sim card
vzw_customer_support
Customer Support

I do appreciate your suggestion SuzyQ. Willpeet, have you tried what was suggested? Are you still having the issue? Does it get better if you travel to a different area?
AmberF_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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