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My iPhone 5s will not boot. I get a blue screen and then it dies. It will try to reboot indefinitely, but always ends with a blue screen before going blank. I am unable to update or restore via the phone or iTunes.
acarstensen
Member

My iPhone 5s will not boot. I get a blue screen and then it dies. It will try to reboot indefinitely, but always ends with a blue screen before going blank. I am unable to update or restore via the phone or iTunes. Anyone have an answer?

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Re: My iPhone 5s will not boot. I get a blue screen and then it dies. It will try to reboot indefinitely, but always ends with a blue screen before going blank. I am unable to update or restore via the phone or iTunes.
vzw_customer_support
Customer Support
acarstensen,   Help has arrived! Let's take a closer look to see what's going on. Does your device have any physical/liquid damage? Did this issue begin after a recent software update or app download?   EfrainM_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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