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My iPhone 6s is locked up. I can't get to anything. Can I get some assistance?
Maelyne
Member

I was going thru FB and there was a video that was playing.  I tried to X it off and when I did that the phone main screen came back

half way and the phone locked up.  I tried turning off the phone but it won't allow me to do that.  I tried calling my number from another

phone but I couldn't answer it.  I receive texts but I am unable to do anything on my phone.

Thanks,

Maelyne

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Re: My iPhone 6s is locked up.  I can't get to anything. Can I get some assistance?
Snn5
Sr. Leader

Hold the power and home button together until the phone restarts.

Re: My iPhone 6s is locked up.  I can't get to anything. Can I get some assistance?
Maelyne
Member

Something so simple!  I have had the phone for 4 days.

Thank you for your assistance.  Hope your day is a great one!!

Maelyne

Re: My iPhone 6s is locked up.  I can't get to anything. Can I get some assistance?
Snn5
Sr. Leader

Certainly welcome you are.

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